- May 24, 2023
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THE PREMIUM FIRST CLASS
LOGISTICS COMPANY
Hubnet provides fast and optimal logistics services to customers under the mission of "connecting the world with first-class services".
SOLUTIONS
VOICES
We consider customer experience is the most important thing.
As I am unfamiliar about customs clearance, an irregular event happened. So I contacted the Hubnet team and they solved the problem very quickly.
Pharma company researcher
There are people other than the person in charge who understand the contents, so I am grateful that it progressed very quickly.
Trading company representative
*2022 Customer Satisfaction Survey Responses
NPS 47.9
Net Promoter Score measures the customer experience. The transportation industry has an average score of 43.
4.5 Stars
Customer evaluation in 2022. The high level of service and the speed of customs clearance were particularly appreciated.
NRS 64
The Net Repeater Score (NRS) is a metric that measures customer loyalty. 80% of our customers want to increase their trading volume.
ABOUT US
To the first class of special transportation.
TOP MESSAGE CEO Keisu Yamamoto Messelmani
Based on our experience of more than 25 years and the network we have built, we flexibly use various airlines and networks to provide optimal transportation solutions. We transport difficult-to-handle items such as biopharmaceuticals that require strict temperature control. We handle urgent transportation of works of art, dangerous goods.
We provide speedy international transportation solutions with our own customs brokers.
With 90 depots based in every city in Japan, our logistics engineers provide high-quality logistics solutions 24 h 365 days.
CONTACT
- 検体、ワクチン、温度管理
- 緊急輸送、医薬品、医療
- 美術品、精密機械
- Hubnet Express ハブネット
For new transportation requests and inquiries
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